Remote System Administration
Simple, Flexible, Cost-Effective Solution for System Management
Our IT Administration Outsourcing offers an attractive alternative that can reduce or even eliminate your need for on-site support staff by providing an entire spectrum of system management tasks in packages that fit your business needs. Our remote service guarantees that your essential business systems are watched over by the people who know them best: our IT-Support experts.
A Cost-Effective Solution
A Remote System Administration service can be the most cost-effective way to solve your IT management issues. With our IT Administration Outsourcing there is no need to maintain an administrator to support staff working in different time zones or remote locations. You can use our Remote System Administration service to reduce your system administrator's workload or fill a gap in your staffs’ knowledge base. Our engineers can also provide temporary cover for an absent system administrator or to assume responsibility for the management of specific servers.
Consistent and Reliable System Administration
IT-Support's Customer Service receives top scores in customer satisfaction surveys each quarter. With our IT administration outsourcing services, you get access to our team of experts who will help you manage and maintain your systems, addressing your system requests promptly and consistently.
Our support specialists will personally manage your system activity, employing ESP (an electronic security perimeter) for constant monitoring and immediate notification of areas of potential concern. In addition, such monitoring may include login attempts and failures, critical error messages, performance and analysis of availability of designated systems, and user processes.
Features
We Offer
- A Comprehensive System Administration Service
- System configuration to a known state
- Complete system monitoring
- Regular status reports
- On-site configuration of your systems for remote administration
- Knowledge transfer of site configuration and procedures for requesting changes
Benefits
- Optimised productivity: our IT Administration Outsourcing can reduce or even eliminate your System Administration workload.
- Access to our technical expertise: your system is managed by our team of industry experts who have a vested interest in helping you build, develop and maintain your business success.
- Streamlined administration: we provide a consistency of service that simplifies the management of your IT environment.